These contractors will design and install physical enhancements within the bus concourse, upgrade the fare media system to accommodate customer access and integrate components to ensure consistency of operation Leverage procurement processes to ensure RTD has qualified contractors to assist in upgrading the designs to the bus concourse.This includes the installation of turnstiles at the Union Station historic building, as well as the Wewatta and Chestnut Pavilion entrances. Paid fare areas will be implemented at the Union Station bus concourse so only those with fare media will have access.They are now expected to reopen in the second quarter of 2022) They were supposed to reopen in January, but supply chain issues delayed this. 3, 2021 out of an abundance of caution to have them cleaned and returned to a state of good repair, Johnson said. Restrooms will be restored to service and smoke detectors will be installed (RTD closed the restrooms on Dec.Addition of floor decals and signage to encourage movement and discourage loitering.Installation of barriers to prevent access to area between the elevator and glass wall at the Wewatta and Chestnut pavilions. Conversion of commuter rail platform stairs to emergency exit only (starting this summer).This will also be integrated into RTD's closed circuit TV system (to begin to later than the end of the summer) Installation of TV monitors with security camera feeds at entrances so security personnel on the ground can see activities throughout the facility.Upgraded lighting in the concourse (both inside and outside).Deactivation or covering of electrical outlets in the bus concourse and walkway areas.Installation of “ENTER” and “EXIT” decals on sliding doors at Union Station, Wewatta and Chestnut to facilitate customer flow.Broadcasting of pre-recorded audio announcements in English and Spanish within the bus concourse will include information on services, fares, availability, the Transit Watch app (to report illegal or suspicious activity), public safety, and information to discourage unwanted activities (to start no later than April).Deep cleaning of the bus concourse (including boarding areas, floors, ceilings, and walls), weekly washing of windows, increased custodial support, and replacement of missing and burned-out lights.The plan details changes to the station so that RTD customers can access the necessary entry points in a safe and secure manner.Īs announced in a RTD meeting on Wednesday, Johnson outlined the following phased approach: "Restoring a welcoming environment and ensuring the safety and security of our employees, our customers, and everyone who visits and lives or works near Denver Union Station is a top priority," RTD General Manager and CEO Debra A. DENVER - The CEO of RTD explained a detailed, phased plan - with some initiatives that have already to started and some to start later this year - on how it will reduce crime around the Denver Union Station bus concourse.
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